PEELC Strategy: A Deep Dive into Business Success
The GCSE Business Studies Revision Podcast Series
Unlock your potential in GCSE Business Studies with our engaging and accessible podcast series, designed to support learners of all abilities. Covering the entire GCSE Business Studies syllabus, these episodes help you master key concepts, deepen your understanding, and prepare for exam success. Whether you're pre-learning content to get ahead or revising after lessons, our podcasts provide the clarity and focus you need to excel.
Each episode is meticulously crafted using advanced Google Notebook LM technology to make complex topics clear and relatable. With real-world scenarios and fictional stories like BrewBliss, LuxeGuard, and ProSmooth, we bring business theory to life. Explore topics such as marketing, business operations, customer service, and external influences, while understanding how they relate to the functional areas of business: operations, human resources, marketing, and finance.
Our podcast doesn't just explain concepts—it prepares you for exams. Special episodes are dedicated to working through exam-style questions, offering practical tips, model answers, and strategies to boost your confidence.
As well as supporting each lesson, we include engaging fictional stories to illustrate how business concepts work in practice, making your learning journey both informative and enjoyable.
We value your feedback! Let us know how we can improve or topics you'd like us to cover in more detail. Reach out to us via social media or leave a review wherever you get your podcasts.
Credits
Brought to you by PEELC Strategy Productions, with audio and AI support powered by Google Notebook LM. Join us on Apple Podcasts, Spotify, YouTube, or wherever you get your podcasts, and transform your Business Studies revision experience today!
PEELC Strategy: A Deep Dive into Business Success
Business Operations - Deep Dive 5 : Exploring Good Customer Service (Part B)
Episode 6: Good Customer Service (Part B)
In this episode of PEELC Strategy Productions, we explore how technology has transformed customer service and revolutionised how businesses connect with customers. From social media and live chat to loyalty apps and personalised marketing, we examine the tools that create seamless customer experiences and foster brand loyalty.
Discover how businesses leverage technology to reduce costs, improve efficiency, and deliver exceptional service—while navigating the challenges of balancing innovation and a personal touch.
We also revisit BrewBliss, our fictional coffee shop, to see how it uses an innovative app and data-driven insights to engage customers and increase sales.
Stream now on BuzzSprout, Spotify, Apple Podcasts, YouTube, and all major platforms. Subscribe today and stay ahead in the business world!
Credits: Audio and AI assistance powered by Google Notebook LM.